Over the years the requests for patient transport to medical appointments
has grown steadily from 23 per month in 2003 to 160 per month in
2013. For many years our volunteers only used their own cars and
we only brought patients into the surgery to see the doctor, nurse,
Podiatrist or to attend clinics. Gradually we came to realise that
we needed to extend this service to take patients to hospital appointments,
dentists etc. We also realised that we were not being fair to those
patients who had difficulty getting into cars or simply couldn’t
because they were in a wheelchair. In 2009 we launched a campaign
to buy a wheelchair accessible vehicle and in March 2010 we took
delivery of a Fiat Doblo that had been converted by GM Coachwork
at Trusham. (photo)The funds came from the Big Lottery Awards for
All Programme, the Claire Milne Trust and generous donations from
the Bartlett family and Ernest Fewkes. This vehicle is used daily
and is a great asset.
Patients are picked up from their home, taken to their appointment
and then taken home afterwards. The driver will collect prescriptions
from the chemist if required. A small charge is levied for this service.
Any patient who has difficulty getting to appointments can request
a car at the time of booking the appointment or subsequently by contacting
the KingsCare office. Please give as much notice as possible. We
cannot always accommodate requests with less than 24 hours’ notice or
Volunteer drivers are always needed.